Setup and Support

  • As an MLS participant if you are interested in obtaining access to the Supra system, please email or call the NABOR® REALTOR® Store at 239-597-1666 and ask for Kathleen. For additional information click here.

  • If you already have access to Supra services and need to update a new phone or your credit card information, please visit Supra Systems for Real Estate. You’ll need to log in with your SupraWEB user ID and password. If you are not a registered SupraWEB user, please follow the steps here.

  • Need help finding your e-key serial number, please contact us at or 239-597-1666.

  • If you are in need of after hours support, please call the Supra eKEY support line at 1-877-699-6787.

Supra iBox Transfer Agreement

You can view the Supra iBox Transfer Agreement here

Supra Lockbox Tutorial Video

Supra FAQS

How do I activate SUPRA eKEY service and how much does it cost?

To active SUPRA eKEY services, please contact Kathleen Gill at 239-597-1666 or to schedule a phone appointment. SUPRA will charge a $50.00 plus tax activation fee in addition to a monthly service fee.

How do I change the credit/debit card on file for SUPRA’s monthly charge?
Why is my Supra eKEY not updating?
What is my pin code?
Why does “location services” need to be on?
I got a new phone; how do I get an authorization code for the SUPRA eKEY app?
What is the procedure to purchase a Keybox and cost?
What can I do when my Keybox is on a door and the key container won’t release?
Do you bring Keyboxes back when no longer needed?
How do I cancel eKEY service?
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The term REALTOR® is a registered collective membership mark which identifies a real estate professional who is a member of the National Association of REALTORS® and subscribes to its strict Code of Ethics.